I'm Jacquie. I build stronger organizations by connecting strategy, people, and execution. My career spans business operations, organizational transformation, technology, and marketing leadership—from scaling teams and integrating acquisitions to improving how complex organizations work.
A snapshot of the organizational scope and operational improvements I've helped lead—not revenue I claim to have generated personally.
Annual revenue of the business portfolio supported by the J2 marketing organization (up to).
Annual marketing spend managed by the function under my leadership.
Acquisitions supported through digital due diligence and integration.
Reduction in website redesign timelines through process improvement.
I started in technology, co-founded a business, and advanced through four leadership roles at J2 Global, ultimately leading global marketing operations. Along the way, I've developed managers, built centralized functions, supported acquisition integrations, and improved the systems and processes that help teams deliver.
Today, I lead operations and development for an education-focused nonprofit while continuing to advise organizations through my consulting practice. Across these roles, my focus is the same: turning priorities into practical plans, capable teams, and measurable progress.
I like understanding how things work, figuring out why they don't, and bringing the right people together to improve them. I'm analytical by nature, but I care just as much about the people doing the work.
For me, good leadership means being willing to roll up your sleeves, make decisions, give people room to grow, and take responsibility for the outcome.
Translating business priorities into operating plans, aligning stakeholders, and identifying opportunities to improve performance and scale.
Redesigning workflows, integrating systems, and removing friction across functions so teams can deliver consistently and efficiently.
Building functions, developing managers, clarifying accountability, and helping cross-functional and international teams succeed.
Using customer insight, analytics, digital technology, and disciplined investment to strengthen acquisition, conversion, and long-term growth.
At J2 Global, I coordinated design, development, review, and testing teams to streamline website redesign workflows. The result: approximately 75% shorter delivery timelines and processes adopted more broadly.
At J2 Global, I advanced into leadership of a centralized function with nine direct reports, including managers. Later, as an interim executive for a consulting client, I built a full-time client-side team of 25+ people to create the organizational capacity for its next stage of growth.
At OneWest Bank, replacing paper-based outbound communications with an automated email solution delivered approximately $1.2M in annual cost savings.
My path spans technology, entrepreneurship, global SaaS leadership, executive consulting, and nonprofit operations. Each chapter has strengthened how I connect strategy with day-to-day execution.
Overseeing operations and development for an education-focused nonprofit, coordinating U.S. and Armenia teams, board leadership, committees, fundraising activities, and scholarship-related programs.
Serving as an embedded growth and marketing leader, helping clients set priorities, build internal teams, improve operating practices, and establish the systems needed to scale.
Led marketing strategy and go-to-market planning, including market opportunity modeling, customer research, and development of potential strategic partnerships.
Promoted through four roles into global leadership, managing managers and cross-functional teams, supporting a marketing function with approximately $30M in annual spend, integrating acquisitions, and improving delivery processes.
Led technical and digital initiatives, including a communications transformation delivering approximately $1.2M in annual savings.
Co-founded a marketing and creative services business, led a team of eight-plus, served 50+ clients, and maintained 90%+ client retention.
I'm grateful to have worked with people who challenged me, trusted me, and helped me grow. Here are short excerpts from recommendations on my original website.
“a dedicated and passionate leader with a contagiously positive attitude”
“Jacquie empowered each team member to take ownership”
“a unique blend of technical know-how and design concepts”
Outside of work, I volunteer with Triscuit, my certified therapy and crisis response dog. We visit hospitals and participate in community events, bringing a little comfort and connection wherever we can.
It's one of the most rewarding things I do. And yes, those ears are as expressive in person.
I'm interested in conversations about executive leadership, strategy and operations, business transformation, and opportunities to build stronger organizations. Consulting and collaboration inquiries are welcome, too.
